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Frequently Asked Questions

Need to know? We’re here to help! A list of those most commonly asked questions is below but if we’re missing anything, just contact info@wcc.mb.ca.

Click questions to expand.

Is the Convention Centre wheelchair accessibile?

We provide visitors with a fully accessible environment to ensure ease and enjoyment of all activities in and around the Convention Centre. If needed, complimentary transport chairs are available on a first-come first-served basis at our security desk on the second floor of the North Building.

Where is the security desk located?

There is 24-hour security in our building located in the North Building on the 2nd floor, across from the Centre Place Café and adjacent to the general office.

Is Wi-Fi available on site?

Yes there is and it’s FREE! Thanks to TELUS’ free and friendly Wi-Fi, the service is open to everyone – not just TELUS customers. TELUS smartphones will automatically establish a secure connection to the #TELUSdirect network when they are in range. Non-TELUS customers can connect to #TELUS through a simple splash page to enjoy the same service.

Turn on Wi-Fi — select the #TELUS network — open a browser — enter your first & last name and email — accept terms — click submit — access your email and confirm your guest account message from TELUS — Happy browsing!

Is there a lost and found?

Yes – our Security department manages any lost items and can be reached at 204-957-4523.

Stay Informed